As the operators of the Unibor website, Universal Drilling (“We”, “Us”, “Unibor”), is committed to protecting and respecting your privacy. This Privacy and Cookies Policy (“Policy”) relates to services provided through our website (“Services”) and sets out the basis on which the Personal Data collected from you, or that you provide to Us will be processed by Us.

“Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations (collectively the “Data Protection Laws”). This Policy does not cover the practices of companies We don’t own or control or people We don’t manage. For clarity, this policy applies when ToolFit acts as a “Controller” (as defined in the General Data Protection Regulation (the “GDPR”) and the version of the GDPR retained in UK law (the “UK GDPR”).

Please read the following carefully to understand our views and practices regarding your Personal Data and how We will treat it.


For the purpose of the GDPR: in respect of the Personal Data of users of the Website and the Services and business contacts and prospects of Unibor, the Data Controller is Unibor;


Sources of Personal Data

We collect Personal Data about you from:


when you provide such information directly to us, and

when Personal Data about you is automatically collected in connection with your use of our Services.

Third parties, when they provide us with Personal Data about you (“Third Parties”). Third Parties that share your Personal Data with us include:

Service providers. For example, we may use analytics service providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.

Advertising partners. We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications.

Information we collect from you

We collect and process some or all of the following types of information from you:


Information that you provide by filling in forms on the website (“Website”). This includes information provided at the time of registering to use the Website, subscribing to our Services, posting material or requesting further information or services. We may also ask you for information when you report a problem with the Website.

If you contact Us, We may keep a record of that correspondence.

We may also ask you to complete surveys that We use for research purposes, although you do not have to respond to them.

Details of all actions that you carry out through the Website and of the provision of services to you.

Details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to our site and the resources that you access.

The provision of your full name and e-mail address, your employer and/or your place of work and the url of the business that you work for is required from you when you register to use our Services. We will inform you at the point of collecting information from you, whether you are required to provide the information to Us.


Categories of Personal Data We Collect

The following details the categories of Personal Data that we collect and have collected over the past twelve (12) months. Throughout this Privacy Policy, we will refer back to the categories of Personal Data listed in this chart (for example, “Category A. Personal identifiers”).

Personal Data Collected (including Categories)


Personal Data Collected Purposes of Use Source of Personal Data Categories of third parties to whom we disclose the information for business purposes
Personal identifiers

Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name.

Provide the Services.


Communicate with You and provide customer service.


Personalize your experience.


Improve the Services.


Our Marketing and Third Party Marketing and Advertising Purposes.


Bug detection and error reporting.


Auditing Consumer Interactions.


Security, Fraud and Legal Compliance.



Third Parties

Service Providers


Our Affiliates


Other Individuals, Services, and Partners at Your Request


Entities for Legal Purposes

Commercial Information Provide the Services.


Internal Accounting purposes.


Provide Customer service.


Performance of legal obligations.




Service Providers


Our Affiliates


Internet or other similar network activity information


Browsing history, search history, information interaction with the website or application.

Our Marketing and Third Party Marketing and Advertising Purposes.

Auditing Consumer Interactions.


Communicate with You and provide customer service.


Improve the Services.


Bug detection and error reporting.


Security, Fraud and Legal Compliance





Third Parties

Service Providers


Our Affiliates

Geolocation data

Physical location (calculated from IP address)

Provide the Services


Security, Fraud and Legal Compliance



IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, customer support and to collect aggregate information for internal reporting purposes.


Cookies Policy

When you use and access the Service, we may place a number of cookie files in your web browser.


What are cookies?

A cookie is a small file of letters and numbers that we put on your computer if you select to agree at the banner that is displayed to you during the first time you visit our website. You may accept or decline being tracked by indicating your preference for this banner. These cookies allow us to distinguish you from other users of the Website, which helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website.

How do we use cookies?

Some of the common uses for our cookies are as follows:


to recognize and count the number of visitors and to see how visitors move around the site when they are using it. This helps us analyze the use of the Website and to improve the way our Website works, for example by ensuring that users are finding what they are looking for easily.

to identify and authenticate a user across different pages of our Website, within our own Website, in a session or across different sessions. This is so that you do not need to provide a password on every page you visit; and

to be able to retrieve a user’s previously stored data, for example, information that the user previously submitted to the Website, so as to facilitate reuse of this information by the user.

to personalize the website for you, including targeting advertisements which may be of particular interest to you.

What cookies do we use?

We use the following categories of cookies:

Strictly necessary cookies: These cookies are necessary for the Website to function and are enabled by default at the time you access the Website. Those cookies enable us to offer you the best possible experience while using our Website.

Functional/ Preference cookies: These cookies are used in order for us to understand how you use the Services, and provide you with certain functionalities of the Services, e.g remember your preference on the site such as language, region, username etc.

Analytical/ Performance cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Advertising cookies: We use these cookies to help us to display advertisements that will be relevant to you or are used by third parties in order to provide you with relevant advertising.

We also use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Session cookies: last only for the duration you browse the website and are deleted automatically once you quit your browser

Persistent cookies: are cookies saved on your computer and that are not deleted automatically when you quit your browser, unlike a session cookie, which is deleted when you quit your browser. Some cookies may store information for less than 24 hours and other may store information up to 24 months or more.


Third-party cookies: In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies?

Necessary cookies, which are required for the core functionality of the website, are enabled by default automatically when you access the Website.

For all other categories of cookies used, which are not necessary for the site to operate, you can expressly consent on their use by clicking “accept” or “decline” on the cookie banner which is set on the Website.

Additionally you can also decide whether or not to accept cookies through your internet browser’s settings. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new cookie in a variety of ways. You can also delete all cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some of the Services and functionalities may not work.

Where can you find more information about cookies?

To explore what cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about cookies, including information about how to manage and delete cookies, please consult ICO guidance or


If you have any questions or comments about our Cookies Policy please contact:

We use information held about you in the following ways:

To ensure that content from the Website is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you.

To notify you about changes to our Services and provide you with information that is relevant to your use of the Services.


We disclose your Personal Data to service providers and other parties for the following business purposes:

Auditing related to a current interaction and concurrent transactions, including, but not limited to auditing compliance with this specification and other standards.

Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.

Debugging to identify and repair errors that impair existing intended functionality.

Short-term, transient use of Personal Data that is not used by another party to build a consumer profile or otherwise alter your consumer experience outside the current interaction.

Performing services on our behalf, including software hosting and cloud computing, Customer Relationship Management, email sending, logging, storing Customer data, maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.

Undertaking internal research for technological development and demonstration.

Undertaking activities to verify or maintain the quality or safety of a service or functionality that we provide, own, manufacture, or control.

We disclose your Personal Data to the following categories of service providers and other parties:

Service providers, including:

Payment processors.

Ad networks.

Security and fraud prevention consultants.

Hosting and other technology and communications providers.

Analytics providers.

CRM software providers.

Email sending providers.

Logging service providers.

Customer Service software providers.


How we store your Personal Data


We take appropriate measures to ensure that all Personal Data is kept secure including security measures to prevent Personal Data from being accidentally lost, or used or accessed in an unauthorized way, for the duration of your use of our Services. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission remains at your own risk. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorized access.

Keeping your Personal Data up to date

If your personal details change you may update them by accessing the relevant page of the Website.


How long we keep your Personal Data

We will hold all the data for so long as we have an obligation to the Customer to provide the Services, and thereafter until such time as we delete the Customer’s account in accordance with our Customer Terms and Conditions.

Your personal information will be deleted on one of the following occurrences:

deletion of your personal information by you (or by another person engaged by the Customer); or

receipt of a written request by you (or another person engaged by the Customer) to us.

Personal Data of Children

We do not knowingly collect or solicit Personal Data from children under 16; if you are a child under 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at


You have the right to request certain information about our collection and use of your Personal Data over the past 12 months. We will provide you with the following information:

The categories of Personal Data that we have collected about you.

The categories of sources from which that Personal Data was collected.

The business or commercial purpose for collecting your Personal Data.

The categories of third parties with whom we have shared your Personal Data.

The specific pieces of Personal Data that we have collected about you.

If we have disclosed your Personal Data for a business purpose over the past 12 months, we will identify the categories of Personal Data shared with each category of third party recipient.

In certain situations, we may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Changes to our privacy policy

We reserve the right to modify this Privacy Policy at any time. Any changes we may make to our Policy in the future will be notified and made available to you using the Website. Your continued use of the Services and the Website shall be deemed your acceptance of the varied Privacy Policy.